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Detect
A supported integration records basket, draft, or payment activity as a recovery event.
Recovery engine for WordPress
Recover the customers who almost converted.
RecoveryFlow detects abandoned WooCommerce carts, unfinished Gravity Forms submissions, and unpaid or stalled journeys—then recovers them through email or WhatsApp when the customer is eligible.
Available as open source while the WordPress.org review is pending.
JOURNEY / RF-2048
● JOURNEY ACTIVE
- 01STARTevent
- 02ACTIVITYevent
- 03STALLED30m inactive
- 04DETECTEDevent
- 05ELIGIBLEevent
- 06EMAIL / WAchannel selected
- 07CHECKOUTevent
- ✓RECOVEREDattributed
A stalled customer journey is detected, checked for eligibility, contacted through email or WhatsApp, and attributed after recovery.
The shift
Your store sees an abandonment. RecoveryFlow sees a journey.
A stalled screen is only a symptom. RecoveryFlow preserves the event, identity state, consent record, timing, and next eligible action.
Storefront · inactive
Checkout stateInactive
RecoveryFlow event
- Source
- WooCommerce
- Identity
- Resolved
- Consent
- Checked
- Eligibility
- Ready after wait
- State
- Recovery candidate
How RecoveryFlow works
Six stages. One accountable journey.
RecoveryFlow turns raw activity into a controlled recovery sequence, while keeping identity, eligibility, timing, and attribution visible at every step.
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Identify
When an email or phone number appears, RecoveryFlow resolves identity and checks eligibility.
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Wait
The engine observes an inactivity window before opening a recovery journey.
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Recover
An eligible journey is handed to email, a WA.cr Auto Flow, or an approved WhatsApp template.
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Restore
A unique link merges saved items into the current basket and routes the customer to checkout.
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Stop
Order placement stops messaging. Payment marks the journey recovered and attributes the recovery.
Integrations
Connected to the moments that matter.
RecoveryFlow listens where customer journeys begin, standardises recovery events, and sends eligible journeys forward without pretending every source works the same way.
Two routes to recovery
Email from WordPress. WhatsApp through WA.cr.
RecoveryFlow owns detection, identity, consent, timing, the recovery link, and attribution. WA.cr owns the WhatsApp conversation.